From $263 — the diagnostic and every minute of repair labor in one number. Parts, if needed, on their own written line you approve first.
The maker just… stopped. Frozen fill tube and shut-off arms lead the suspect list.
Smaller and hollower by the week — the water side is starving, gradually.
A weeping valve dribbles between cycles and freezes the bin into a monument.
Filter, stale bin, or the supply itself. Two of those three are cheap.
The ejector fighting something. Worth catching before the motor loses.
Production sagging over months — pressure, scale, or a freezer running warm.
An ice maker is a small machine balanced on a long row of dominoes: the freezer's temperature, the house's water pressure, the valve, the tube, the mold thermostat, the ejector, the bin's sensor. Tip any domino and the row stops falling — silently. No bang, no code, just a bin that stops refilling somewhere between a Tuesday and your next cookout. Diagnosing it means sitting with the machine through an entire cycle, panels off, and that patience is bought and paid for inside the $263, along with every minute of labor the fix requires.
Water quality writes the local script. In-town Bremerton and Silverdale run soft city water that treats ice makers gently until a filter overstays its welcome; out toward Manchester and the peninsula's quieter corners, wells push minerals that scale valve screens and cloud cubes on a schedule you can nearly set a calendar by. So an ice call starts with a question about your water source — the answer shuffles the deck of suspects before anyone touches a screwdriver.
We're also frank about a happy statistical reality: no small number of ice calls finish without a single part changing hands. An arm nudged to OFF by a milk jug, a filter old enough for kindergarten, a freezer drifting warm because of a gasket — such visits wrap at $94 with a written finding and a faintly embarrassed laugh, and we consider that a good day's work. The $263 is for when something has genuinely failed; it never exists to make a $94 answer more expensive.
A fill valve that weeps after closing lets a trickle freeze inside the tube; the next fill has nowhere to go, and production simply ends. Homeowners defrost the door, ice returns for a week, and the mystery repeats. Thawing the tube treats the symptom for a week; swapping the seepy valve retires the disease, at one of the gentlest parts prices we write. An ice maker that recovers after each defrost and fades again is telling you this exact story.
Component pricing in this niche is strange: an ejector motor by itself can cost nearly what the whole new assembly does — heater, thermostat and harness included, everything fresh under a single warranty. Where the math lands there, your quote lays out both routes with their totals, and recommends the assembly not because it's bigger but because it's the version you won't revisit next season. Daylight math, your call.
Door-mounted ice systems chill a little compartment marooned in fresh-food territory, fed by its own cold circuit — clever design running on thin margins. Their faults lean toward duct icing, air leaks and the dedicated fan rather than classic mold problems. The volume in-door platforms cross our bench every week; the boutique exceptions locked to factory service get identified during your first phone call, free of charge.
Clear-cube and nugget makers under the counter are genuine refrigeration in miniature — compressors and all — and the residential brands sit comfortably inside our practice at the standard pricing. Commercial machines in cafés and taverns want a commercial refrigeration outfit with flush-service programs — we'll say so and point you well rather than experiment on the equipment your business depends on.
On well households we've watched the same cycle for years: cubes cloud, production slows, a valve screen fills with scale, and everything resets after a modest service — then repeats on a two-to-three-year rhythm depending on your water. That's not a defect; it's a maintenance reality worth planning for. We'll tell you where your machine sits in that cycle and when it's worth a preventive look versus leaving well enough alone.
$263 and up, with the diagnosis and labor built in; any part gets its own written line. A good many visits stop at $94 because nothing was truly broken.
Completely. Ice makers keep their own plumbing and wiring, so they retire on their own timetable. Routine call — your fridge isn't next.
When the model left the factory ice-maker-ready and the wall already has a proper supply, gladly — priced like any other job. If the kitchen needs pipe run across it first, that chapter belongs to a plumber, and we'll be the first to admit it.
Stale bin, spent filter, or odor migration. Dump the bin, swap the filter, wait two days; if the taste survives, the fill path needs a look and that's a visit.
Comes off the repair itself, not the $94 visit-only outcome. One per visit; doesn't stack with other offers. No expiration games — it's just the standing deal.
Meters first, opinions second. Two frames of the crew doing what the from-price actually pays for — measured diagnosis at the machine.
From-price confirmed before anything lands on the calendar, and code HOP20 takes $20 off the completed repair.